I am working on a determining why certain employees cause errors in a company's process and why others do not. I have the employee information, information about the errors they have made and the teams that the employees are in.
All the employees in all the teams have caused errors at one point or another. What i want to find out is if there are certain characteristcs about certain employees that causes them to make certain types or number of errors. The sample size is a few thousand over a six months period.
What do you guys think is the best approach, i.e. clustering method/ general data mining method?