What are good basic statistics to use for ordinal data?
I have gathered data from about 70 construction firms who are not currently using a specific software and I asked them why they have not implemented such a software based on 5 point Likert scale. The variables were, high cost, long time required for implementation, difficulty of using the software, etc. For example they have to choose whether high cost of the software was the reason that they have not installed it by selecting strongly disagree, disagree, neutral, agree, strongly agree.
My question is that how I can rank those 5 main variables (cost, time, etc.)? Can I just provide the mean score and rank them in terms of the mean for answers?