Apologies if this the wrong place to ask. but i'm trying to explain to a director that his Statistics don't show the truth because he is demanding that the stats are what is reported on and staff are measured against. But my explanations don't get through to him.
I remember reading a long time ago that there was a named Law, or Theory, or something to that effect. It explained it perfectly but i can't remember what it is. Does anyone know?
The basis for the Law was: If Statistics that are reported against are then used as a measure of performance, then they stop being effect measures as people quickly learn to make the statistics look accurate to the measure as opposed to what those statistics mean.
I want to change the way that the statistics of my team are viewed.