I have designed a survey with multiple choice answers. Each question contains same set of answers
- Strongly agree
- Strongly disagree
- Don't know
There are 25 questions and questions are grouped into 5 areas. I need to analyze each area.
What is the best approach to analyze the survey results which I collected from a number of people? Is it a good method to calculate the mean response from each area as I need area-wise analysis of questions? Can any one suggest a best option?