Questions tagged [net-promoter-score]
Net Promoter Score®, or NPS®, measures customer experience and predicts business growth.
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How can I calculate margin of error in a NPS (Net Promoter Score) result?
I'll let Wikipedia explain how NPS is calculated:
The Net Promoter Score is obtained by asking customers a single
question on a 0 to 10 rating scale, where 10 is "extremely likely" and
0 is "...
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How can I perform a t-test (or another hypothesis test) on NPS (Net Promoter Score) results?
Here is an explanation of how NPS is calculated:
http://en.wikipedia.org/wiki/Net_promoter_score
I'm interested in testing two net promoter scores to determine if they are statistically different. I ...
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