What is the Correct Estimator?
For small samples, Cramér (1957) suggested replacing $\frac{1}{n-2}$ with $\frac{n^2-2n+3}{(n-1)(n-2)(n-3)}$ and subtracting $\frac{3(n-1)(2n-3)}{n(n-2)(m-3)}\hat\sigma^4$ and Fisher (1973) suggested replacing $\frac{1}{n-2}$ with $\frac{n(n+1)}{(n-1)(n-2)(n-3)$$\frac{n(n+1)}{(n-1)(n-2)(n-3)}$. (Fisher's justification of unbiasedness under normality, however, is odd for a centered moment which is of most interest for non-normal distributions.)
Contributions from the Center of the Distribution
The center of the distribution can also have a large effect on the kurtosis. For example, consider a power-law variable: a variable having a density with tails decaying on the order of $|x|^{-p}$. ($p>5$ so that the kurtosis is finite.) These are clearly "fat-tailed" since the tails decay slower than $e^{-x^2}$ (and even $e^{-x}$). Despite that, mixtures of uniform and power-law random variables can have kurtoses less than 3 (i.e. negative excess kurtoses).
Variance of Variance?
More recently, I have heard people talk about kurtosis as the "variance of variance" which(or "vol of vol" in mathematical finance). That idea makes more sense since many types of data exhibit heteroskedasticity or different regimes with different variances. For a great example, just look at a historical plot of US unemployment: the numbers reported remained within a relatively tight range until they exploded due to a pandemic and stay-at-home orders.
Are the very high unemployment observations something we would typically expect? Or, are thethey due to a change in the regime of the macroeconomy? Either way, the resulting series has very high kurtosis and the answer for why may affect what we consider to be reasonable modeling assumptions in the future.