Note that the coefficient of variation (CV) is always dimensionless
and is scale invariant. On the other hand, the index of dispersion
(ID) is not scale invariant and is dimensionless only when it applies
to a dimensionless variable such as a count, as is the case in
practice. Both CV and ID are for non-negative variables, but they are
used in different contexts.
The sample and theoretical CVs provide nice indications about
continuous distributions and samples. The exponential distribution has
unit CV and can be seen as a reference within some families of
distributions. The gamma, the Weibull and the Generalised Pareto (GP)
families embed distributions with arbitrary CVs, and there is a
one-to-one relation between their shape parameter and the CV. In the
three families, $\text{CV}<1$ indicates a tail which is thinner than
exponential, while $\text{CV}>1$ is for a tail thicker than
exponential, and even is an heavy tail in the case of GP.
The sample and theoretical IDs are most often used for discrete variables
with non-negative integer values such as counts. The reference
distribution with $\text{ID} = 1$ is now the Poisson distribution,
notably in the family made of the three distributions. Binomial,
Poisson and Negative Binomial. The binomial is underdispersed
($\text{ID} < 1$) and the Negative Binomial is overdispersed
($\text{ID} > 1$). The ID is often used in the theory of point
processes where the Poisson distribution plays a major role.
An interesting relationship between the two notions is provided by the
renewal process: given as sequence of i.i.d. positive r.vs $X_i$
usually representing lifetimes, the interest is on the sum $S_n := X_1
+ X_2 + \dots +X_n$ for large $n$, and on the number $N_t$ of renewals
$S_n$ falling in the interval $(0,\,t)$. When the $X_i$ are
exponential, $N_t$ is Poisson. Under quite general assumptions the ID
of $N_t$ tends for large $t$ to the square of the CV of $X$ so $N_t$
is overdispersed when the CV of $X$ is $> 1$.