You have a good question. An analogy I find helpful is that residual diagnostics are like health or machine checks. The absence of an apparent problem is not itself proof that one doesn't exist, yet there is an optimistic undercurrent that no news is good news.
The normal quantile plot of residuals has indirect value as well as direct value, and in my experience the indirect value often exceeds the direct value.
Graphs rarely provide cast-iron or unproblematic evidence here, but they often yield helpful indications.
Specifically, normally distributed errors are the least important ideal condition for regression (often unfortunately explained as an assumption).
A normal quantile plot can be valuable generally, just as a display of the distribution of residuals that can show up other features, such as skewness, spikes, gaps, outliers, and so forth, that may be unsurprising or surprising. Either way, they may point to problems that need thought or even action.
Outliers won't always be obvious on such a plot any way: they may exert so much leverage that the fitted regression passes very near and the corresponding residual is very small. No single plot is necessary or sufficient!
The use of a normal scale can just be a conventional reference.
That applies to histograms with a normal scale superimposed, which I don't use nearly as much as normal quantile plots.
Your other comments are interesting. A simple but powerful principle is that practical success in statistics grows out of lengthy experience, including lessons from bad or naive decisions, as well as out of understanding the principles of what is being done. How could it be otherwise? For example, I have seen (and sympathised with) the frustration of students and colleagues when I've noted (say) that a logarithmic transformation will help mightily (or sometimes not at all) and they wonder how they are supposed to know that from what they've read. The answer is often that the advice arises from experience with similar data (which they don't yet have). Conversely, I am embarrassed by many analyses and even some publications from earlier in my career.