There is a very clear pattern in the data as shown here . Your 20 values are adequately described by a hybrid model using an AR(1) and a step/level shift along with 3 pulses . and here and here
The tools (approaches) that you were considering are presumptive in form whereas your data has it's own message. This data has not only a strong memory but has been affected by external activity causing the step.level shift and the 3 pulses.
here are the forecasts for the next 13 periods
The method used here to form the model is called Intervention Detection as detailed here and everywhere else http://docplayer.net/12080848-Outliers-level-shifts-and-variance-changes-in-time-series.html . Search SE for "INTERVENTION DETECTION" . It might behoove you to investigate the true cause of the level/step shift in order to more intelligently forecast this series.
Here is the Actual and Cleansed plot
The reason that arima (memory) doesn't work (alone) is that there is determinstic structure in the data .